Tag Archives: Twitter

Moderated web Q&A’s, a new tool for community managers


The community manager is one of the fastest growing jobs in the past years. Now they have available a new tool to engage the audience: social Q&A or on-line interviews. With these web chats, the Community Manager can build up values for her organisation and communicate with her target segment. Given the fact that the CM is already managing the social accounts of Facebook, Twitter, WordPress, Pinterest and so on, it is natural that they expand their management powers to these real-time chats, helping to promote them in the social networks.

The good combination between the broad, generic social networks (Facebook, Twitter, YouTube…) and the live sessions set-up with Dilmot, result on the perfect combination. Dilmot allows not only to handle the questions and answers in real-time, moderating the discussion, but also allow to keep the discussion published afterwards, with the benefits of branding and web traffic that these entail.

The option to moderate Twitter conversations as well as organising the chat within Facebook, put Dilmot as a valuable tool in the everyday activity of the Community Manager.

We offer you free consulting to organise your real-time chats with the Dilmot software. Just say hello here.

Twitter chat can be moderated


We have come up with the idea of mashing-up Twitter with our application offering the following benefits:

– Users of Dilmot can now provide a new channel to send the questions. The participants will be able to send their question in a Tweet, by simply adding the #hashtag that the organiser has defined.

– Users of Twitter can now set-up a place for discussion that will be moderated and easy to follow, that will remain posted and can be exported.

– You can see who has made the question in Twitter by clicking in the profile image

With Dilmot you will be able to moderate discussions, and find all the Q&A well organised in the same web page. Contact us if you need help to organise an interview or Q&A with Twitter.

And if you would like to publish your Q&A in Facebook, it is fully compatible, just check here how to do it.

Receiving questions to the interview via Twitter hashtag


Get questions via a Twitter Hashtag into the Dilmot Q and A live session

Get questions via a Twitter Hashtag into the Dilmot Q and A live session

We are pleased to announce a new feature in Dilmot that we believe will help you to broaden your reach and get more participation. Starting today it is possible to automatically receive questions sent via Twitter, using the #hashtag of your choice:

1. Decide the hashtag you want to use. E.g. #telediagnosis

2. Put the hashtag in the stream settings panel

3. Promote the hashtag. Probably the best way is to put it in your twitter account as well as in the interviewee account. Announcing it in your blog/website will surely add to it. E.g. “online interview with Ann Cox, send your question using hashtag #telediagnosis http://bit.ly/mxkFBv”

4. Give it a test! write a tweet with the hashtag and the question. E.g. “#telediagnosis what are the scenarios where it works best?”

5. In one minute it will show up in your question list within Dilmot.

Getting questions from a Twitter hashtag in your Dilmot Q&A

Getting questions from a Twitter hashtag in your Dilmot Q&A

Notes and recommendations:

– It will work best if the #hashtag is not being used previously. You can check this by using Twitter search form: http://twitter.com/search-advanced

– The #hashtag can be placed anywhere in the tweet

– Before the interview starts, the app will “pick-up” the tweets every 10 minutes. Once the interview has started, this will be done every 2 minutes

– The tweets will be shown in the incoming questions panel and they can be moderated and edited like any other question. The icon will be linked to the Twitter user profile.

– It can be a good idea to add the link to the interview in the tweet “#telediagnosis what are the scenarios where it works best? http://bit.ly/mxkFBv”

We hope you like it! and don’t hesitate to let us know what you think about it. Opening an account in Dilmot is free, so we encourage you to try it out.

Dilmot dev team

P.S. and if you want further integration with social networks, check out the possibility to embed your Q&A inside Facebook