Tag Archives: Q&A

How does Dilmot work?


Dilmot is an online publishing tool that allows you to host Q&A’s in real-time. These conversations are moderated.

The Q&A’s can be of many kinds. There are users creating Q&A’s with experts, celebrities, executives, professors, etc. It’s up to you decide who you want to give voice to, who you want to introduce to your audience.

You can invite a guest and simply send her a link to the web page where she can answer to the questions. Or you can answer to the questions yourself.

You can make the questions or let the audience send the questions. They can even send questions using the Twitter #hashtag that you define. In any case, you can filter the questions that will be published. You act as the moderator of the Q&A.

By opening an account in Dilmot.com you receive a website hosted for you. This website will host your streams. A Stream is where you hold the Q&A, interview, dialogue, discussion, forum,… you name it.

You can announce a time for the Stream to start. But this is only informative. And you can make a Q&A last as long as you want, just keep it open and publish whenever you want.
Your website will be hosted in a subdomain of dilmot.com. You choose the name of the subdomain, for example if you choose “myname”, it will be hosted in http://myname.dilmot.com.

But we also give you the option to host the account under your domain of choice. Imagine that your organisation has a website in www.myorganisation.com. You could decide to use interviews.myorganisation.com and redirect the domain to the Dilmot application.

Getting an account in Dilmot is free, you just have to agree to the Terms of Service, that are the usual terms to use a blog. Actually we are using the same as WordPress.com does. We only charge if you would like to upgrade your account to enjoy certain features such as custom domain redirection, custom design, etc.

If you would like to see some new feature in Dilmot, please get in touch with us and let us know.

New version of Dilmot


Dilmot is a project that started one and a half years ago with a very simple idea: allow all the web content producers to be able to organise their own Q&A’s in a simple way.

If you are not yet familiar with the idea of an on-line Q&A, please read this article: What is an on-line Q&A and how does it work?

An on-line Q&A is a web content type that is transforming all the time. With the rising importance of communications and social network connectivity, having an agile and at the same time powerful tool to fulfill this need is becoming a priority for many on-line traditional media. And for many bloggers too.

With this new version we would like to ease the creation of your own Dilmot account, and we have also put a lot of effort on offering a free plan for non-profit organisations, educational sites and also for small publishers who cannot otherwise afford to pay for the subscription fees.

So, we hope you find it useful and keep providing feedback for us. Last year we have been working not only on this, but also on Qstion. Both projects are complementing each other.

How to make a Q&A session in Facebook?


Live Q&A sessions are a way of putting your audience in direct touch with your guest. The final result is a sort of crowdsourced interview, since the questions come from your Internet audience. It is like inviting the floor to make the questions. Dilmot allows you to create Facebook pages where you can moderate a live Q&A session

You are building your on-line marketing plan and you wonder, how can you create more user engagement, how can you attract new visitors and allow them to participate, how can you build up your brand value by publishing content generated by personalities, whether they are experts in any matter or celebrities, artists of all kind.

The idea is that you can invite an expert, celebrity or any person that you want to expose to the questions of the visitors of your web or Facebook page. Many on-line media have been doing this for a long time. It is a mix of journalism and crowdsourced content.

Dilmot allows you to:
– Easily publish the on-line form to send questions
– Make the interview be shown as a live chat
– Filter and moderate the questions, so you only show the relevant ones
– Edit the questions
– Promote the result of the interview in social networks

In the example of one of our clients below, you can see a Q&A with a fashion expert. This was published in the US for a clothing e-commerce site. You can see how the answers have links so that that this event can ultimately drive sales, since the visitors to the interview can directly see the items recommended by the guest. We see this example as a good case study of social commerce.

A Q&A session within Facebook, managed with dilmot.com online software

A Q&A session within Facebook, managed with dilmot.com online software

So if you would like to try out Dilmot software send us a hello and we will make a demo for you.

Social content marketing tools – Create content for your blog


Engagement is the new buzzword content creation in the web. There is so much content created over the blogosphere and social media sites that quality is becoming more important over time. Curating content is crucial and we will introduce you to the social interview tool Dilmot

Companies are now fully aware that just distributing information on a regular basis is not enough. It is simple to put information into the web. You can just copy and paste it from a myriad of sites. But the difficult part is how to create content that is useful, that adds value to the reader.

As a web editor, blog writer or webmaster, you are looking for tools that make the creation of content faster, easier and more original. We want to bring your attention today on the available tools for organising on-line interviews.

How do you organise an on-line social interview?

If you want to draw attention to your website or blog, inviting your readers to an on-line interview can be a great choice. Dilmot works as a web publishing in a similar way to WordPress or Blogger. In order to post an interview you just need to fill in the basic information you want to publish such as the photo of the guest speaker, a short intro or bio and the expected date and time when the guest will be answering the questions.

At that point you will have a url that you can point at. It is also possible to include this url within another web, be it a blog, regular website or even in your Facebook page, using an iframe.

blog-many-uses-on-line-interviews

Receiving questions from your readers

Once you publish the website, you can start receiving questions from the audience. The questions can be anonymous or the user can identify herself using Facebook or Twitter
. There is also a new way of receiving questions, by using a Twitter hashtag.

Moderating the questions

In all the situations mentioned above, the interview administrator/moderator will be able to moderate the incoming questions. This means that no incoming question will be published unless the moderator approves it. The moderator can also edit the content of the question, e.g. to declutter a question or fix typos.

Answering the questions

The guest speaker will have a private access protected by username/password. With this access they can see the list of questions and start answering right away from a simple interface.

Normally you would want to present the answers in real-time, so the webapp is built in order to do so. Viewers will see the interview as if it is a real-time chat.

Editing the answers

The moderator can edit the answers in case there are typos.

Listing the interviews

Dilmot can work solely as a piece of content within your website, in what technically could be called iframe mode, or it can be published inside a full-fledged portal where there will be an agenda and the interviews will be hosted and catalogued with the appropriate tags.

So, do you want to test drive Dilmot? Get in touch with us here!

Boost your e-commerce sales by featuring Q&A with an expert


We have recently had the experience with one of our clients who asked us to deploy Dilmot App in order to organise Q&A on-line forums for their e-commerce site.

It has been a great success, since existing and potential customers use this tool to get advice about very specific topics, such as if a product has certain feature or how does it compare to another product. It is also being used to obtain recommendations for making presents.

Help the client in purchasing decisions with Dilmot support software

Help the client in purchasing decisions with Dilmot support software

The “expert” that will answer the questions are staff of the store. They dedicate one hour everyday to respond to all the questions that are being sent with the Dilmot tool. It is an opportunity for the expert to write the response putting the appropriate links to the items on the on-line store, thus increasing the searchability of the content and increasing the SEO scoring. This is a customer driven content generation, and it is very likely that if one customer has a question, other customers will have the same one, so you will be able to attract people who search to your website, ultimately increasing sales and customer loyalty.

Resolving customer questions is something that now is easy using Dilmot Q&A Platform. Click here and get in touch with us today. We will give you the best solution to use our platform with your on-line shop.